Mataiva

Authentic Pearls: Timeless Elegance, Ethical Origin

Immerse yourself in the allure of our authentic Tahitian pearls at Nitas Pearls. We pride ourselves on offering not just jewelry but genuine treasures of nature, each possessing a unique and ethereal energy.

Our Commitment:

• Every pearl in our collection is ethically sourced from partners who share our values in the South Pacific.
• We guarantee the authenticity of our Tahitian pearls, revered for their unmatched beauty and timeless elegance.

A Symphony of Uniqueness:

• Each pearl is a natural creation, born in a unique moment in time, making it an unparalleled treasure with enduring magic.
• Revel in the sophistication of these pearls, carefully selected to grace our exclusive jewelry pieces.

Quality Beyond Measure:

• Nitas Pearls sets a standard of excellence. Our commitment to quality ensures that each pearl meets the highest standards of beauty and craftsmanship.
• Our jewelry reflects not only elegance but a dedication to providing you with genuine, breathtaking pearls.

Wear a Story, Not Just a Pearl:

• Choosing Nitas Pearls means acquiring more than an accessory; it's embracing a story of singularity and exclusivity.
• Indulge in the transformative power of the unique and irreplaceable, with our authentic pearls adorning your every moment.

Embark on a journey with Nitas Pearls, where authenticity meets artistry, and each pearl tells a tale of nature's timeless elegance.

Your Nitas Pearls are more than just jewelry; they're a connection to the ocean's magic. To ensure their brilliance endures for years to come, here's a guide to caring for your Tahitian pearls:

Embrace the Gentle Touch:

• Cleanse with Care: After each wear, gently wipe your pearls with a soft, damp cloth to remove any residue. Avoid harsh chemicals like detergents or perfumes.
• Dry with Love: Pat your pearls dry with a soft, clean cloth before storing them.
• Store Wisely: Keep your pearls in the provided pouch or a soft fabric jewelry box. Avoid storing them with other jewelry to prevent scratching.

A Few Gentle Reminders:

• Minimize Exposure: Avoid exposing your pearls to harsh chemicals, including chlorine and makeup. Remove them before swimming, showering, or applying beauty products.
• Mind the Friction: Friction can damage the pearl's delicate surface. Avoid wearing your pearls during activities that could cause them to rub against other surfaces.
• Respect the Rhythm: Pearls are organic gemstones and can be sensitive to sudden temperature changes. Don't leave them in extreme heat or cold for extended periods.

Maintaining the Magic:

• Professional Care: Every few years, consider a professional cleaning by a jeweler to maintain their luster.
• Respect the Journey: With proper care, your Nitas Pearls will continue to tell your story and evoke the ocean's magic for years to come.

Nitas Pearls Tip:

For a touch of extra shine, occasionally buff your pearls with a soft, dry polishing cloth specifically made for pearls.

We hope this guide helps you care for your Nitas Pearls! If you have any further questions, please don't hesitate to contact us.

At Nitas Pearls, we take pride in ensuring your treasured piece of the ocean arrives safely and swiftly. Here's what you need to know about our shipping process:

Order Processing

We understand your excitement to wear your Nitas Pearls creation! Once your order is placed, we diligently process it within [Number] business days. This timeframe allows for careful quality control to ensure your pearl jewelry arrives in pristine condition.

Shipping Methods & Costs

We offer a variety of shipping options to suit your needs and budget. You'll be able to choose your preferred method during checkout, with estimated delivery times and costs clearly displayed. Here are some of the options we typically offer:

• Standard Shipping: This is our most economical option, perfect for those who don't mind waiting a bit longer. Estimated delivery time is [Number] to [Number] business days.
• Expedited Shipping: This option is ideal if you need your Nitas Pearls sooner. Estimated delivery time is [Number] to [Number] business days.
• Overnight Shipping: For the ultimate in speed, choose overnight shipping. Estimated delivery is within 1 business day.

International Shipping

We are thrilled to share the beauty of Tahitian pearls with the world! We offer international shipping to a variety of countries. Shipping costs and estimated delivery times will vary depending on your location. You'll see the available options and costs during checkout.

Tracking Your Order

Once your order ships, you'll receive a confirmation email with a tracking number. This allows you to follow your Nitas Pearls package every step of the way!

Additional Information

• We are not responsible for any delays caused by customs or international shipping processes.
• For any questions regarding shipping, please don't hesitate to contact us at [your email address] or by phone at [your phone number].

Enjoy the Journey!

We appreciate your patience as your Nitas Pearls masterpiece makes its way to you. We hope the anticipation adds to the excitement of receiving your exquisite piece of ocean magic.

At Nitas Pearls, we want you to be completely satisfied with your ocean-inspired treasure. If for any reason you need to return your purchase, we're here to guide you through the process.

We understand that sometimes a change of mind can happen. That's why we offer a 10-day return policy starting from the delivery date of your order, giving you ample time to send it back to us for an exchange with another item of equal value.

Returns:

• Eligibility: Any claims regarding the delivery of the product(s) must be made within 10 days of receiving the product(s). The product(s) must be returned in their original condition (packaging, accessories, tags, etc.) and unworn. 
• Process: To initiate a return, please contact us via email at infonitaspearls@gmail.com within the return window. We'll provide you with a return authorization number and instructions.
• Important Reminders: Returned items must be in their original packaging with all tags attached. Items showing signs of wear or damage will not be eligible for a full refund.

Exchanges:

• Options: We gladly offer exchanges for a different size, style, or piece of comparable value.
• Process: Similar to returns, please contact us at infonitaspearls@gmail.com within maximum 10 days of receipt to initiate an exchange. We'll guide you through the process and ensure a smooth exchange.
• Additional Costs: If the exchanged item has a higher value, you'll be responsible for covering the difference.

General Information:

• Original Shipping Costs: Original shipping costs are non-refundable unless the return is due to our error.
• Return Shipping: You are responsible for the cost of return shipping.
• Processing Time: Please allow ten business days for us to process your return or exchange once we receive your returned item.
• Sale Items: Sale items are considered final sale and are not eligible for returns or exchanges.

For a seamless return or exchange experience, please review the following tips:

• Carefully review our policy before making a purchase.
• Retain your original receipt as proof of purchase.
• Pack your return securely to prevent damage during shipping.
• Contact us promptly to initiate your return or exchange.

We hope this information clarifies our return and exchange policy. If you have any further questions, please don't hesitate to contact us.